I removed it! happy now? wake me up from my sleep to remove it!
G35...open it anyways...I promise it will make you smile!!! lol.
And no those pics were never posted before...ever.
I have cingular, theyre allright. I just wish I could remember what I text'd this girl with the other night. My phone doesnt store outgoing texts.
As for the service, I drop calls sometimes, but I think its probably my phone (mini samsung... most people who see it are amazed at its size... the phone). Its like the spy world... smaller is better.
I hope the AT&T and Cingular merger will make things better for the dropped calls. The service has been good. I would consider verizon for my next carrier, just so I can get a free phone. Im going to ask cingular to give me the free phone option and whatever the best option is anywhere for minutes / $. My uncle got cingular to give him 1000 anytime minutes for like 30$ b/c another company was running a promotion when his contract was ending.
yah Sol... My brother have the same phone you do... the reception sucks on that one. But the merge will make it better. Definitely deal with them... they always haev "save only" options and they will give it to you if you threaten to cancel... they make more money keeping you than getting a new customer...so they'll try to meet what you ask.
Oh yeah? So I could probably get a phone at new customer prices as well as a better plan? Interesting. (I understand if you cant really answer that question)
Well argue the point that you've been a loyal customer all this time and you be able to get a free phone just like any new customers...if not then you're gonna cancel and go elsewhere where you can get a new phone instead!
And if all that don't work (rare cases it won't) then buy another line of service and cancel the current one a couple of weeks later. It's not good for us...but oh well...you do what you gotta do.
One Advice... Be very VERY NICE! Trust me on this one. I'm the people that work on the other end and NICE customers always get their way...I will go out of my way to help them vs an asshole that cuss me out or is very rude and obnoxiously to me. So Praise the rep...say stuff like "you'r the only one who knows what you're doing...thank you so much for helping me, you deserve a raise...etc" And if that rep do go above and beyond for you...ask to talk to their sup and praise the rep..it really makes a different for them. Hope that helps you.
Good news - For the last month or so, my phone displayed "Cingular Extended" in the local LA market. Today I was able to use my phone in a notoriously bad reception area near the Burbank airport. Perhaps something good will happen out of this merger afterall []
Hi Malida. My wife and I have been using AT&T for years and had virtually no problems, but we recently upgraded to the GSM service and bought new LG phones (I think they are LG G4015). I can't emphasize enough how terrible the service is now. Nearly half of the time I call my wife, cell to cell, the call won't go through. My friends and family have difficulty contacting us on our cell phones, very many calls get dropped, and the call waiting usually doesn't work. I don't know if it's the GSM service or if my phones just suck. I like the calling plan that we have, but I can't handle aweful service. Any suggestions?
Thanks much for your help!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Aw CK that phone sucks big time... how long ago did you get it? if it's within 30 days...take it back and exchange for a different one. Go for samnsungs or Nokia, ericsson, and motorola.
If you've had it longer than 30 days... I can look in to see if you can get an upgrade. I'm out of town the next couple of days...I'll be back on Monday for the launch so I'll update you then.
Thanks for your input, Malida. Unfortunately, I believe it has been around 2-3 months since we "upgraded". I thought about taking it back a number of times, but have been really busy for the past few months. I really appreciate your help!! Have a great weekend and I look forward to hearing back from you!
I just got screwed w/ my mobile-mobile cause the guy at the ATT store set up my plan incorrectly. I upgraded my plan and added an additional line. Ended up getting charged $200+ each on two phones..
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I work for a special team that resolve all issues that can't be solved. ie) escaltion type mainly... AT&T...and now Cingular is actually a really great company..I'm sorry to hear about your experince...if you want...I can look into your acct and fix the problem. I do not need to fill any forms..etc...I'll fix the entire acct and make sure you plans are correct and credit you back anything you were charge incorrectly. Email me if you want me to help you.
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Thanks, but I got the problem resolved a few days after. Kinda sucked though cause I found out about the error on my bday. The 2nd lady I talked to was extremely helpful, only thing was she had to put me on hold a bunch of times so it took 3 and 1/2 hours.
It was all sorted out. Next day all the credits showed up on my online account. Its good to know that there are a few helpful/professional people there.
The first guy I talked to (who lied about filling out the form) didn't seem like he cared. I was really skeptical about him filling it out too cause I heard a lot of talking/laughing in the background too. Sounded like they were on break or sumthin.
Thanks again for offering to help..
2004 G35 Coupe 6MT/Laser Red/Premium/4 pc Aero Kit
yah unfortunately...we have centers that are 'contractors' meaning they don't really work for us. We keep them cuz we need their extra help when we're busy but when it's slow, it prevents us from laying of our employees. There as a lot of crazy stuff that went on...your experience comes as no surprise...My team's purpose is to win back all the customers. Most dept have their "policy and procedures" that they must follow.... As for me, I have no policy...I make my own exceptions and I do whatever it takes to fix the issue. But most stuff don't get to me unless it's out of control. I'm glad it got resolved for you. It will get better.
And CK...no problem... I'll look into it and see if there's anything you can do. And I'll do my best to help you out before I quit. But I'll be emailing you directly instead.(you'll understand why)
yah unfortunately...we have centers that are 'contractors' meaning they don't really work for us. We keep them cuz we need their extra help when we're busy but when it's slow, it prevents us from laying of our employees. There as a lot of crazy stuff that went on...your experience comes as no surprise...My team's purpose is to win back all the customers. Most dept have their "policy and procedures" that they must follow.... As for me, I have no policy...I make my own exceptions and I do whatever it takes to fix the issue. But most stuff don't get to me unless it's out of control. I'm glad it got resolved for you. It will get better.
And CK...no problem... I'll look into it and see if there's anything you can do. And I'll do my best to help you out before I quit. But I'll be emailing you directly instead.(you'll understand why)
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Sounds great! Have I mentioned that you rock!!!!!!! [rockon][cheers][thmsup]
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