Hopefully I have come to the right place. I thought I would save myself some money and order new tires on line and then have them drop shipped to a tire shop to have them installed. Well, I got the tires and they drive really well. The problem is that in the front on the drivers side and on the passenger side the floor board is raised. In talking with my roommate she said that they did not use the correct lift points when they lifted my car to change the tires and now they have bent the frame.
The floor is raised so high on the drivers side that I can not put my foot on the false pedal and I have to take my take my shoe off to drive. It is not so bad on the other side. I really did not notice this until I was about half way to work since I had this done on my way to work yesterday morning.
The shop is not open until Monday morning, and I am a little nervous about calling them and telling them that they messed up my car.
I need to find out exactly what I need to tell them. Do I tell them that they bent the car frame by not using the correct lift points?
I tried to beat the bump down with a hammer but it was not budging. So I tried to lift the carpet up so that I could see exactly what was going on. I could not pull the carpet all the way up because I was so pissed and hot that I was afraid that I was going to rip the carpet. It looks like there is a piece of large styrofoam so beating it with the hammer was fruitless.
My roommate says that I need to call the shop back and file a claim with them and then get their insurance information and then take the car to Infiniti to get it fixed. I would love any suggestions. I love my car and I just want to get this fixed.
The new tires are great I got Michelin Pilots, much better than the Bridgestone that I had before.
Thanks for your time,
Gretchen
The floor is raised so high on the drivers side that I can not put my foot on the false pedal and I have to take my take my shoe off to drive. It is not so bad on the other side. I really did not notice this until I was about half way to work since I had this done on my way to work yesterday morning.
The shop is not open until Monday morning, and I am a little nervous about calling them and telling them that they messed up my car.
I need to find out exactly what I need to tell them. Do I tell them that they bent the car frame by not using the correct lift points?
I tried to beat the bump down with a hammer but it was not budging. So I tried to lift the carpet up so that I could see exactly what was going on. I could not pull the carpet all the way up because I was so pissed and hot that I was afraid that I was going to rip the carpet. It looks like there is a piece of large styrofoam so beating it with the hammer was fruitless.
My roommate says that I need to call the shop back and file a claim with them and then get their insurance information and then take the car to Infiniti to get it fixed. I would love any suggestions. I love my car and I just want to get this fixed.
The new tires are great I got Michelin Pilots, much better than the Bridgestone that I had before.
Thanks for your time,
Gretchen