So I got my front tires rotated at the dealership today for free because they are wearing so hard on the inside. So they had to rebalance the wheels when the put the tires back on. They gouged up my wheels taking off the old weights. At $900 a wheel I'm pretty pissed.
OK, I'm pretty anal about cars and scratches/dings. I go crazy when I get the most minor stone chip in the bumper. But, if you expect the service guys to worry about scratching the insides of your rims when taking off balancing weights, it just ain't gonna happen, so don't drive yourself crazy about it. Nobody's gonna notice and it won't affect the value of your car come trade-in time. Just let it go. Now if they scratch your bumper or ding your door, then scream bloody hell!
Basically, if you want the car babied that much, you're gonna have to do all of the service yourself. I watched the service guys work for a while at my dealership the other day. If you saw how they drive the cars in and out of the shop and how careless they can be when working on them, you'd never take your car to a shop again. It's not their car and many of them don't even care about cars - it's just a job to them, so you can't expect that they're gonna treat it like you would. It would be nice, but it's not realistic. The service guy's goal was to get those wheels balanced as quickly as possible, not to sit there and meticulously remove each weight without inflicting the slightest scratch on the inside of four rims.
All I ask them to do is follow their service manual. It says becareful not to scratch the wheels. All they needed to do was use dental floss to cut the adhesive off.
I talked to the service manager. They will have the wheels fixed.
Wow, that's really surprising that they're even willing to entertain the idea of fixing something like that. Impressive.
Just hope they don't do further damage when trying to fix them.
I can almost guarantee that none of the service tech in the shop have dental floss in their tool box for removing wheel weight adhesive. Every time I've seen a dealer service tech remove wheel weights, it was with a few quick, forceful strokes of a metal scraper.
You've got to be kidding me? Why are you worried about the inside of your wheel? DO you stick you head in there to admire them? Normally there is so much brake dust and dirt on the inside of the rim that you would never see that. Hey, I bet they scratched your exhaust when they put it on the racks, you better climb under there and make sure they replace that too!
It's the part right at the opening between the spokes. I already admitted to being a picky bastard. It isn't just this, it's the fact that every time I take it in there they screw something up, or scratch something, or break something.
Last time they forgot to bolt my seatbelt in properly and spilled gas all over my car interior.
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They killed my wheels
